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Is it possible to create a custom 404 page with HeyForm when the survey is taken offline?

Yes, you can display a custom page in your corporate design for late participants in the survey, you don’t have to use our default 404 page that says “Sorry, we couldn’t find the survey …”.

You create a new survey for this, consisting of a page with your notice text in your corporate design, e.g. “Thank you for your interest, unfortunately, the survey has already ended.” This gets exactly the name of the offline-ended survey and is put online.

The 3 steps for your own 404 page when the survey is taken offline:

  • Please rename the survey you are talking about, which is already closed and offline. Be sure to remember the original name, because you will still need it for your new hint page!
  • Create a new survey in your corporate design with the original name on only one page. In this survey, place a text block (question type “Text block” in the standard questions) in which you enter your hint text. (e.g. “Thank you for your interest, the survey is already closed.”).
  • You put this new page online, which then only contains the selected hint text. It can then be found under the original name.

All late participants will then land on the new survey and no longer on the one that has already been taken offline.

Published September 16, 2022By csc
Categorized as Short Post Tagged alumni registration form template, business registration form template, customer feedback survey, customer satisfaction survey template, employee feedback template, event satisfaction survey template, medical form template, signup form template, student survey template, survey questionnaire samples

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